Rx Box® Patient FAQ  

General Topics • Navigation & Use

General Topics








What is Rx Box® Patient?
Rx Box® Patient is a digital home program on CD-ROM. Clinicians use it to prescribe and update programs of video clips. Refer to Rx Box® Patient for more information or click here to view a demonstration.


How do I prescribe exercises or procedures with Rx Box® Patient?
Although most patients discover they can use Rx Box® Patient effectively by simply starting it up and following the easy to understand screen directions, we recommend clinicians do the following when they first prescribe with Rx Box®: 1) ensure that the patient’s computer meets minimum system requirements, 2) briefly introduce Rx Box® Patient using Rx Box® Clinician (on-site, computer demo) or a clinic flyer (small poster, click here for download page) and, 3) encourage all first-timers to read the Frequently Asked Questions (found in the Help section of Welcome) and Read Me (found in the Welcome) before beginning the program. For more information regarding the process of prescribing with Rx Box®, refer to the demo ‘Prescribing with Rx Box® Patient’.


What are the minimum system requirements for running Rx Box® Patient?

Rx Box®: Mulligan Home Exercise (Windows)

  • 400Mhz Pentium or comparable processor
  • 64MB of RAM
  • Windows 95/98/2000/XP
  • Sound Blaster or comparable sound card
  • 6X CD-ROM drive
  • Monitor resolution of 800 X 600

Rx Box®: Mulligan Home Exercise (Mac)

  • Power PC processor
  • 64MB of RAM
  • OS 8.5 to 9.x
  • 6X CD-ROM drive
  • Monitor resolution of 800 X 600

Generally, if a computer is seven years old or newer (as of December 2005) there will be no difficulty using Rx Box® software. Users can optimize video playback by installing the Rx Box® application, surpassing these minimum system requirements, and using a monitor with a resolution of 1024 X 768.


Who can use Rx Box® Patient?
Only clinicians (e.g. MD, DO, DC, PT, OT) licensed to prescribe the content delivered on a respective Rx Box® can use it with their patients.


What are terms of the Rx Box® Patient licensing agreement?
Rx Box® Patient is licensed to one user only. This user is the patient. The Rx Box® Patient disc or any content it delivers cannot lawfully be shared, copied, or otherwise used in the clinic. This disc may not be run on a network. Refer to Rx Box® Patient license for a comprehensive presentation of these and other licensing-related issues.


What are the titles of the video clips available with Rx Box® Patient?
What titles are available is dependent on the volume in question. For a list of the video clip titles (of techniques or procedures) available with a particular volume of Rx Box® Patient you can: 1) click here to jump to the download Rx Box® Docs section of where you can print the title list of your choice, 2) print a title list from the Clinician Information section of a Rx Box® Clinician or Sample disc, or 3) look for the printed list on the appropriate clinic flyer or Clinic Pack.


Can the patient print home programs with Rx Box® Patient?
No, printable home programs are not available with any Rx Box® Patient disc. If you wish to provide high-quality handouts to your patients based on Rx Box® content, consider purchasing Clinician DVD or Rx Box® Clinician.


What can you tell me about reimbursement?
The following pertains primarily to the United States healthcare system. Clinicians practicing in other countries are encouraged to forward information related to their experiences with Rx Box® reimbursement. We will publish this information as it becomes available.

Whether home programming with paper handouts or digitally with Rx Box®, the process of instruction, preparation of appropriate materials, and review of them with your patient, remains similar. CPT codes for therapeutic exercise (97110) and therapeutic activity (97530) cover the provision of home program instructions by individuals licensed by a particular state to perform such services.

Rx Box® Patient can legitimately be classified as patient education material. Reimbursement for educational supplies (CPT code 99071) varies by insurer. The decision to reimburse will be made based on the available benefits in a patient's insurance policy. Use of this code may necessitate that you substantiate your claim with data and / or endorsements that differentiate digital home programming from traditional, paper-based models. There are several well-researched reference documents and petition templates available to clinics and patients interested in pursuing this mode of reimbursement. Click here to forward your browser to our document library and download page.

Another method of recovering costs associated with prescribing Rx Box® content is to request out of pocket payment from the patient. However, given a low price-per-unit and tremendous potential for improving outcomes, many clinics will opt to consider Rx Box® Patient a cost of treatment and not bill the patient or his/her insurance company.

Still wondering why digital home programming tools are superior to paper-based programs? Click here for more information.


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