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Rx Box® Patient FAQ  

General TopicsNavigation & Use


Navigation & Use


 


What are clips?
‘Clips’ refer to the video clips your clinician has asked you to watch using Rx Box® Patient. Each ‘clip’ demonstrates a self-help technique you can perform at home to help speed your recovery.

 

What is a clip number?
Every video clip has a corresponding clip number. This number represents the exercise or procedure your clinician has asked you watch and make part of your home program. Your clinician will usually write these numbers on the disc’s paper sleeve or on a small prescription pad. There will always be a clip number next to a clip’s title.

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What do I do with my clip numbers?
You create a list of clip numbers in the Rx Box® section labeled ‘My Clips’. A Welcome menu will appear on your screen after you insert the CD-ROM. Click the text that states ‘Click here to Use Rx Box®.’ You are then asked if your clinician prescribed clip numbers. Answering ‘Yes’ brings you to the ‘My Clips’ area. This is where you enter and save the clip numbers your clinician prescribed for you. Doing this gives you convenient access to the corresponding video clips.

 

Can I skip creating a list of clip numbers?
We do not recommend this because your clips will not be saved for you to use in the ‘My Clips’ area. This makes the program considerably less convenient and harder to use. Use this area to enter the clip numbers you received from your clinician and perform only those exercises.

 

Can I update a list of clip numbers?
Yes. There are generally two reasons to do this. First, if you are already using Rx Box® Patient and have incorrectly entered a clip number, click on ‘Menu’ located at the upper left portion of the screen, then click the ‘Update My Clips’ option. This opens the familiar ‘My Clips’ window

Second, your list of clip numbers will require updating when your clinician changes your home program. To do this, first open Rx Box® Patient and click the ‘Click Here To Use Rx Box®’ text. Text will pop up asking if your clinician has updated your clip numbers. Answering ‘Yes’ opens the familiar ‘My Clips’ window.

 

Should I install Rx Box® Patient?
Yes. Installing Rx Box® Patient on your computer is simple and fast. Doing this will improve the application’s performance, its video playback quality and allow you and your clinician to more effectively manage your home program. Additionally, your list of clip numbers will not be saved between sessions if you do not install Rx Box® Patient, forcing you to re-enter them before each session.

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What happens if I do not install Rx Box®?
Rx Box® Patient will operate without being installed in your computer. If you choose not to install the application, Rx Box® Patient cannot remember your list of clips numbers between sessions, forcing you to enter them each time you open the application. Additionally, video playback and application performance will suffer.


What is QuickTime®?
QuickTime® is an application that plays video on your computer. It must be present for you to watch your prescribed video clips. During the installation process, Rx Box® Patient checks for the presence of QuickTime® and, if necessary, automatically provides you the option to install a current version on your computer. Even if you choose not to install Rx Box® Patient, you must install QuickTime® in order to watch the video clips.

 

What is ‘My Clips’?
The list of video clips your clinician gave you is created, updated, saved and displayed for your use in ‘ My Clips’. This area has a maroon colored window with a tab labeled ‘My Clips’.

 

What is ‘All Clips’?
‘All Clips’ is the area where all Rx Box® Patient video clips are displayed. ‘All Clips’ functions solely as a tool for your clinician to help manage your home program. You cannot watch clips from this area. Only perform exercises that your clinician has prescribed. This area has a maroon colored window with a tab labeled ‘All Clips’.

 

What is a thumbnail display?
The rectangular window below the main viewer (large, square window where video clips play) has four rounded tabs attached to the top of it. The left two tabs are labeled ‘My Clips’ and ‘All Clips’. Clicking on the ‘My Clips’ tab opens the window that displays your list of saved clips. The first time you open ‘My Clips’, your clips are displayed as small pictures called thumbnails. Each thumbnail has a corresponding clip number in the upper left hand corner.

You can change how your clips display, from thumbnails to a list of titles in the ‘Menu’. First click on ‘Menu’ located at the upper left portion of the screen. Then click on the ‘Display Clips as: Title List’ option. A check mark appears to the left of this option and the thumbnails change to a list of titles.

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What is title list display?
Your clips can also display in ‘My Clips’ as a list of titles. To change from the thumbnail display, click on ‘Menu’ located at the upper left portion of the screen, then click on the ‘Display Clips as: Title List’ option. A check mark appears to the left of this option and the thumbnails change to a list of titles. Your clip numbers are located to the immediate left of each title.


How do I watch a clip?
Video clips play in the large, top window that looks like a TV screen. This is the main viewer. A control panel attached to the bottom of the viewer allows you to interact with clips. The control panel’s buttons are similar to that of a common remote control. The middle, triangle-shaped button is ‘play’; click it and the currently selected clip (highlighted in ‘My Clips’ and displayed in the main viewer) will start playing. Notice that a new window called ‘Notes’ opens at the bottom of the screen. This window contains text from the video narrative that you can follow along with. To pause or stop a clip, click the button on the control panel with side-by-side vertical bars.

 

What is ‘Notes’?
The far right maroon tab attached to the bottom rectangular window is labeled ‘Notes’. This area contains useful information for each clip including ‘Clip Notes’ and ‘Clip Instructions’. You may click the ‘Notes’ tab at anytime to read this information.

 

What are ‘Clip Instructions’?
The ‘Notes’ window automatically opens and displays text from the audio narration when a clip plays. These are ‘Clip Instructions’ on how to perform an exercise. You can open the ‘Notes’ window at any time to read ‘Clip Instructions’. First, select the clip’s thumbnail or title you wish read about, click on the ‘Notes’ tab, and then on the ‘Clip Instructions’ button.

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What are ‘Clip Notes’?
‘Clip Notes’ contains additional information about a clip. This can include recommended equipment, purpose of the exercise, helpful reminders, and orientation. You can read ‘Clip Notes’ at anytime. First, select the clip’s thumbnail or title you wish read about, click on the ‘Notes’ tab, and then on the ‘Clip Notes’ button.

 

How do I control audio volume?
The speaker-like button on the far right of the main viewer’s control panel allows you to adjust volume. A small slider appears when you click this button. Click and hold the slider’s vertical bar, and without releasing your mouse, move it right to increase or to the left to decrease volume. Volume of audio playback cannot be increased beyond your system’s setting.

 

How do I select a different clip to watch?
There are three ways to select a different clip to watch. First, from an open ‘My Clips’ window simply click on the thumbnail or title that represents the clip you wish to watch.

Second, if a clip has just finished playing, your open window is ‘Notes’. To select a different saved clip from ‘Notes’, click on the ‘My Clips’ tab and select a thumbnail or title.

Third, if a clip has just finished playing, your open window is ‘Notes’. Click once on the ‘Skip’ or ‘Back’ buttons on the main viewer’s control panel. ‘Skip’ and ‘Back’ are the buttons that look like two overlapping triangles. To work properly, only click these buttons once; do not click and hold. Only perform exercises that your clinician has prescribed.

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How do I automatically repeat one clip?
Rx Box® Patient lets you automatically repeat one of your video clips in ‘My Clips’. To do this, locate the two side-by-side arrows at the bottom right of the main viewer. Clicking on the arrows will open a box that contains two small squares and the following text: ‘Repeat One’ and ‘Repeat All’. If you move your mouse over the ‘Repeat One’ square and click once, the clip you play next (or are currently playing) will repeat until you click this box again or quit Rx Box® Patient.

If ‘Repeat One’ is active, one of the two arrows appears white. The repeat function only works with those clips saved in ‘My Clips’.

 

How do I automatically play every clip?
Rx Box® Patient lets you automatically play all your video clips in ‘My Clips’. To do this, locate the two side-by-side arrows at the bottom right of the main viewer. Clicking on the arrows will open a box that contains two small squares and the following text: ‘Repeat One’ and ‘Repeat All’. If you move your mouse over the ‘Repeat All’ square and click once, all clips saved in ‘My Clips’ will play, one after another, until you click this box again or quit Rx Box® Patient.

If ‘Repeat All’ is active, both arrows appear white. The repeat function only works with those clips saved in ‘My Clips’.

 

How do I return to the Welcome Menu?
Click on ‘Menu’ located at the upper left portion of the screen, then click on the ‘Back to Welcome’ option.

 

Can I turn off the Rx Box® disclaimer?
The message ‘Perform only those exercises prescribed by your clinician’, that fades in and out while using Rx Box® Patient, cannot be turned off.

 

How do I quit Rx Box® Patient?
Either click on ‘Quit’ located at the upper right portion of the screen or use a familiar OS key command.

 

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