Rx Box® Clinician FAQ  

General Topics • Navigation & Use


General Topics








What is Rx Box® Clinician?
Rx Box® Clinician is a CD-ROM that assists in the prescription of interactive, video-based home programs with Rx Box® Patient. Clinicians also use it to present the video content and print patient handouts. Refer to Rx Box® Clinician for more information.


How is Rx Box® Clinician used in the clinic?
Clinicians use Rx Box® Clinician for three primary reasons: 1) to accurately introduce patients or staff to Rx Box® Patient (Rx Box® Patient Demonstration Mode), 2) to print high quality patient handouts available from the disc, and 3) to present video content for inservices, clinical reference, or patient instruction.


How do I introduce patients to their digital home programs?
Rx Box® Clinician can accurately demonstrate both first and subsequent use of Rx Box® Patient (or Rx Box® Sample). It is a powerful, hands-on tool for efficiently introducing and reinforcing important steps and features to your patients in the clinic.

Although most patients discover they can use Rx Box® Patient effectively by simply starting it up and following the easy to understand screen directions, we recommend clinicians do the following when they first prescribe with Rx Box®: 1) ensure that the patient’s computer meets minimum system requirements, 2) briefly introduce Rx Box® Patient using Rx Box® Clinician (on-site, computer demo) or a clinic flyer (small poster, click here for download page) and, 3) encourage all first-timers to read the Frequently Asked Questions (found in the Help section of Welcome) and Read Me (found in the Welcome) before beginning the program. For more information regarding the process of prescribing with Rx Box® refer to the demo 'Prescribing with Rx Box® Patient'.


What are the minimum system requirements for running Rx Box® Clinician?

Rx Box®: Mulligan Home Exercise (Windows)

  • 400Mhz Pentium or comparable processor
  • 64MB of RAM
  • Windows 95/98/2000/XP
  • Sound Blaster or comparable sound card
  • 6X CD-ROM drive
  • Monitor resolution of 800 X 600

Rx Box®: Mulligan Home Exercise (Mac)

  • Power PC processor
  • 64MB of RAM
  • OS 8.5 to 9.x
  • 6X CD-ROM drive
  • Monitor resolution of 800 X 600

Generally, if a computer is seven years old or newer (as of December 2005) there will be no difficulty using Rx Box® software. Users can optimize video playback by installing the Rx Box® application, surpassing these minimum system requirements, and using a monitor with a resolution of 1024 X 768.

Who can use Rx Box® Clinician?
Patients cannot purchase Rx Box® Clinician or use it outside of the clinic as home program material. If the intent is to prescribe video clips on CD-ROM, Rx Box® Patient is what goes home. Clinicians can, however, present Rx Box® Clinician video content for instructional purposes within the context of a treatment session such as in the clinic or on a home visit.


What are terms of the Rx Box® Clinician licensing agreement?
The Rx Box® Clinician license is for use on a single computer only, whether installed or not. Multiple clinicians can lawfully use the same copy of Rx Box® Clinician on a selected computer. Refer to the Rx Box® Clinician license for a comprehensive presentation of these and other licensing-related issues.


Can Rx Box® Clinician be run on an office network?
No, Rx Box® cannot be run on a computer network.


Why should my clinic purchase more than one copy (license) of Rx Box® Clinician?
If you need to run or install Rx Box® Clinician on more than a single computer, you will require additional copies (licenses), one for each machine that the application is installed to, or for the number of machines that will run it simultaneously without installation.


How many clips are available to watch and prescribe with Rx Box® Clinician?
The number of clips available is dependent on the volume in question. For example, the Mulligan Home Exercise Rx Box® Clinician has 48 video clips available to watch and prescribe. In addition, audio narrations of Mulligan Home Exercise: Introduction and Mulligan Home Exercise: Principles of Self-Treatment are available for presentation and prescription.


What are the titles of video clips available with Rx Box® Clinician?
What titles are available is dependent on the volume in question. For a list of the video clip titles (of techniques or procedures) available from your volume of Rx Box® Clinician either: 1) print a title list from the Clinician Information section of your disc, 2) look to the inside flap of a clinic flyer or on a Clinic Pack box or 3) click here to jump to the Download section of where you can print the title list of your choice.


How many patient handouts can I print with Rx Box® Clinician?
The number of handouts you can print is dependent on the volume in question. For example, 31 patient handouts can be printed from the Mulligan Home Exercise volume of Rx Box® Clinician. Although handouts are based directly from the video clips, several include additional instruction not found on the actual clips (e.g. ‘overpressure’ in the case of Mulligan Home Exercise). Click here to see an example of a patient handout from Rx Box® Clinician.


What are ‘My Clinic’ and ‘Metro Therapy’?
Metro Therapy is an example of a ‘My Clinic Sponsorship’, an iTherapies customization service. Rx Box® Patient discs can be customized to a clinic’s specification. Including therapist, program, contact, or corporate information specific to your facility is a simple process.


What can you tell me about reimbursement?
The following pertains primarily to the United States healthcare system. Clinicians practicing in other countries are encouraged to forward information related to their experiences with Rx Box® reimbursement. We will publish this information as it becomes available.

Whether home programming with paper handouts or digitally with Rx Box®, the process of instruction, preparation of appropriate materials, and review of them with your patient, remains similar. CPT codes for therapeutic exercise (97110) and therapeutic activity (97530) cover the provision of home program instructions by individuals licensed by a particular state to perform such services.

Rx Box® Patient can legitimately be classified as patient education material. Reimbursement for educational supplies (CPT code 99071) varies by insurer. The decision to reimburse will be made based on the available benefits in a patient's insurance policy. Use of this code may necessitate that you substantiate your claim with data and / or endorsements that differentiate digital home programming from traditional, paper-based models. There are several well-researched reference documents available to clinics and patients interested in pursuing this mode of reimbursement. Click here to forward your browser to our document library and download page.

Another method of recovering costs associated with prescribing Rx Box® content is to request out of pocket payment from the patient. However, given a low price-per-unit and tremendous potential for improving outcomes, many clinics will opt to consider Rx Box® Patient a cost of treatment and not bill the patient or his/her insurance company.

Still wondering why digital home programming tools are superior to paper-based programs? Click here for more information.


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